Privacy Policy

At SAFES24, we take the protection of your personal information very seriously. This Privacy Policy explains how we collect, use, and safeguard the personal data of users (“you” or “users”) of our online store at safes24.com (the “Website”). It also outlines your rights regarding your personal data and our responsibilities as the data controller.

Data Controller

SAFES24
Registration Number: 40203292478
Legal Address: Krustpils iela 31, Rīga, Latvia, LV-1073

Purpose of Data Processing

We process your personal data to:

  1. Enable Website registration
  2. Fulfill contract obligations (e.g., orders placed through the Website)
  3. Handle payment settlements
  4. Arrange shipping of ordered products
  5. Facilitate the exercise of consumer rights (e.g., contract termination, statutory warranty)
  6. Send newsletters (only if you have subscribed to receive information about new products, discounts, and special offers)

Types of Personal Data We Collect

Depending on your use of the Website, we may collect the following personal data:

  1. For Website Login
    • First and last name
    • Email address
  2. For Making Purchases
    • First and last name
    • Gender
    • Shipping address
    • Telephone number
    • Email address
  3. Optional
    • Date of birth
  4. For Refunds
    • Bank account number

Legal Basis for Processing

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) 2016/679.
Your data is processed based on your consent, which you provide when registering on the Website and confirming any transactions. While giving consent is entirely voluntary, failing to do so will prevent you from registering and making purchases on the Website.

Your Rights

As a data subject, you have the right to:

  1. Withdraw Consent
    • You can withdraw your consent at any time without giving a reason. If you withdraw consent for all processing purposes, your user account will be deleted, and we will no longer process your data.
  2. Request Data Erasure
    • You can request that we delete your personal data at any time, for any reason. Deletion means your user account will be removed, and we will no longer process your data.
  3. Object to Processing
    • You can object to the processing of your personal data at any time, either in full or for specific purposes. If you object to all processing, your user account will be deleted, and we will no longer process your data.
  4. Request Restriction of Processing
    • You can ask us to limit how or how long your personal data is processed.
  5. Correct or Rectify Data
    • You can request that we correct any of your personal data at any time if it is inaccurate or incomplete.
  6. Request Information
    • You can request details on the extent of our data processing activities regarding your personal information.

Data Retention Period

We retain your personal data for as long as your Website user account is active. If you request account deletion, withdraw consent, object to processing, or request erasure of your data, we will remove your data from our records.

Contact and Communications

If you have any questions, requests, or concerns regarding your personal data, you may contact us through any of the following channels:

  1. Email: [email protected]
  2. Phone: +371 29551199
  3. Contact Form: Available on the Website
  4. Post:
    SAFES24
    Krustpils iela 31, Rīga, Latvia, LV-1073

We value your privacy and make every effort to ensure your data remains safe and secure. Thank you for trusting SAFES24 with your personal information.